Industry Expertise
Case: Construction
Matching the Right Candidate to the Boss
Matching people to job skills is one challenge. Matching the candidate to his immediate boss can be a tougher challenge – especially if the boss doesn’t understand the essential compatibility traits. Volumes of research attest to high turnover rates precipitated by mismatched behavioral traits.
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The Challenge
Several consecutive employee turnovers left a construction company boss feeling frustrated. In desperation, he agreed when the vice president of human resources suggested that he use a behavioral assessment to match candidates to his own behavioral style.
CPI’s Response
An insightful strategy proposed by Career Partners International kept the recruiting manager involved while preserving the confidentiality of the boss’s assessment results. This solution included:
- Dynamic behavioral assessment – CPI performed a comprehensive evaluation of the boss’s performance traits.
- Position success template – CPI developed a template factoring in both the executive’s preferences and the position requirements.
- Sourcing, selection, candidate assessments – The recruiting manager used the success template for pre-screening and administered CPI’s assessment tool.
- Candidate matching – CPI reviewed candidate assessment reports, identifying only two of 12 pre-screened candidates as likely matches for the boss’s unique profile.
Using each candidate’s assessment report and customized behavioral interview questions provided by CPI, the boss conducted interviews and made the final decision. CPI provided two follow-up reports – one providing employee management insight for the boss, the other providing the employee an awareness of his own strengths and potential weaknesses in the position.
The Results
Based upon the selection process and coupled with the follow-on aids, the employee has a high probability of performing well in the position. Considering only the cost of turnover versus the CPI fees, the ROI for this matching approach was conservatively estimated at 25 times the investment. With less stress, fewer interviews and big savings that go straight to the bottom line, what organization can afford to ignore such dramatic results?


